CSR
Sustainability and social responsibility
Our Blue Mission
A company like the Duni Group – with a large number of employees, operations on several continents, and products used once or a few times – has a clear responsibility in this area. This is why we have pursued an extensive program for many years involving both environmental and social sustainability – Our Blue Mission.

THEME: EXPERIENCE
“The Duni Group seeks to contribute to innovative solutions for a more sustainable and circular future. Our customers demand environmentally-sound solutions, and we will also contribute the knowledge and tools they need to make product choices easier.”
Elisabeth Gierow, Corporate CSR & Quality Director
Sustainability is an integral part of the Duni Group’s core business and is now more important than ever. The overall objective is to be the best partner for sustainable solutions. Customers should always be able to rely on our products to have a minimal negative environmental impact.
The aims of the Duni Group’s sustainability efforts go beyond offering environmentally-sound materials and products. We want to be a leader in circular solutions for our products and collaborate with customers and social organizations throughout the value chain to close the loop through reuse, recycling and composting.
Our product development efforts have been focused on developing eco-profiled products for several years. This applies in particular to the take-away segment, where we are currently well prepared as environmental engagement in the world around us increases.
Our products will be safe to use. This is a given that requires knowledge and precision along with in-depth collaboration with suppliers and external experts. All products are tested according to applicable legal requirements and relevant standards.
Decreased climate footprint
The greatest environmental impact in paper production comes from the pulp and paper mills. The Duni Group’s paper mill in Dalsland, Sweden, accounts for the largest share of the Group’s environmental impact from in-house plants. Efforts are underway to reduce the environmental impact, and these operations are certified for both environmental management and energy systems. Additionally, there are efficient water treatment plants and strict conditions for emissions.
The Duni Group’s conversion plants, where napkins and table covers are printed and packed, have a limited environmental impact with relatively low energy and water consumption. They have basically no emissions.
The goal is for in-house production to be fossil fuel-free by 2025 at the latest. Starting in 2020, we plan to carbon offset direct emissions from production.
The Duni Group is the sum of our employees
The Duni Group continues to grow and there are more of us who need to get along and collaborate, across cultures and time zones. Our recurring employee surveys show that our consistent efforts for leadership, employeeship and engagement are effective. In 2020, an exciting journey is beginning to define clear and inspiring common core values.
We have actively applied our code of conduct to suppliers of finished goods and input materials alike for nearly 15 years. The code’s requirements include human rights matters, a ban on all forms of child labor, personal safety, working hours and pay. For suppliers in high-risk countries (based on Transparency International’s index), we conduct audits at least once a year. In lower risk countries, we conduct recurring audits at longer intervals, depending on results and risk assessment. We set the same requirements for our in-house production units and conduct annual audits of them as well.
Business ethics is an area in which we have a zero tolerance policy for all forms of bribery and corruption. Our policy is clear and is communicated to employees and suppliers. We encourage feedback and have an external process to ensure that information from whistleblowers can be received confidentially.

Sustainability strategy and goals
The Duni Group has set five primary goals for its sustainability efforts to achieve by 2030.
You’ll find more information on our website duni.se
1
Environmentally-sound products for every Goodfoodmood® occasion
2
Circular solutions
3
Partnerships for sustainability
4
Carbon-neutral by 2030
5
100 percent engaged employees
1
Environmentally-sound products for every Goodfoodmood® occasion
Our customers and end consumers should be able to be confident they have made a sustainable choice when choosing BioPak and Duni. Without a guilty conscience spoiling their experience.
The most important points
• The BioPak brand is launching in Europe
• Aggressive phase-out of plastics
• Napkins and table covers:
– Raw materials from responsible forestry
– Decrease in carbon footprint
– Circular solutions
Metrics and KPIs
• Growth for BioPak/ecoecho®
• Decrease in plastic sales volumes
• Increasing share of production that is fossil-free
• Activities to close the loop
Background
In 2018, demand for fiber-based, environmentally-sound products increased significantly, a trend that continued into 2019. Interest already grew earlier, and the Duni Group’s product development efforts for take-away products have been exclusively in this area. We welcome the increased awareness and EU legislation for single-use plastics that have driven this trend.
Growth in ecoecho for take-away
FSC and OK Compost for napkins and table covers
Plastic sales volumes for 2017–2019
2&3
Circular solutions and partnerships for sustainability
The Duni Group actively works to close the loop for products via new solutions for reuse, recycling or composting. Accumulating knowledge in this area enables us to increase the level of service we provide customers as well.
The most important points
• Local solutions for take-away composting
• Partnerships for recycling in select markets
• Innovative and inspiring solutions for smart reuse of products
• Experience and insight sharing in various forums and projects to create more circular solutions for single-use products/span>
• Explore multi-use solutions for customers
Metrics and KPIs
• Number of active projects and partnerships
Background
Circular solutions such as composting and recycling are a fundamental part of sustainable development. They are important for customers and for eco-profiling of single-use products. The materials in our products are technically recyclable in most cases. However, recycling possibilities differ from market to market, and collection systems and facilities with the right equipment to recycle them are often missing. In collaboration with customers and other stakeholders, the Duni Group seeks to improve the conditions for circular solutions by means such as knowledge sharing and various partnerships for collecting single-use products. BioPak in Australia has entered into agreements with local composting facilities and helps its customers collect single-use products. The Duni Group is looking for similar solutions in Europe as well.
Projects for circular solutions and partnerships in 2019
• Recycling and collection of table covers
• Reusable product systems for the
take-away sector
• Innovative recycling, upcycling of Duni materials
• Digital solutions for coordinated pick-up of
sorted fractions
• Products’ climate footprint in a mobile application
4
Carbon-neutral by 2030
The Duni Group takes a holistic approach to its carbon footprint, not only for production.
The most important points
• In-house production will be carbon-neutral in 2020
(GHG Protocol Scope 1 and 2)
• Carbon offsetting for BioPak’s product range globally starting in 2020
• Phase-out of 100 percent virgin, fossil plastics in the Duni Group’s range by at least 10 percent per year, to be completed in 2030
• Information on products’ carbon footprint to help customers make sound choices
• No virgin, fossil plastics in product packaging by 2030
Metrics and KPIs
• The share of production that is fossil-free
• Carbon offsetting, project descriptions and volumes
• Decrease in fossil plastics
• The share of virgin, fossil plastics for packaging
Background
The Duni Group has worked on decreasing energy consumption and increasing the share of renewable energy in its production for many years. The goal for 2025 is for all energy used for the Duni Group’s manufacturing in Europe to come from fossil-free sources. Already starting in 2020, we plan to climate offset emissions from our production globally in accordance with the GHG Protocol Scope 1 and 2 (see page 42).
The Duni Group’s products have a climate footprint from their entire lifecycle. For plant-based products, this primarily involves fossil-based energy used in production and transportation. For the environmentally-sound product range, which is purchased as finished goods, our capability to influence this is limited. We plan to carbon offset these products starting in 2020. For other products, and for packaging, our aim is to phase out the use of fossil plastics.
Share of fossil-free energy in production
Carbon footprint for some products – Kg CO2E per unit
5
100 percent engaged employees
Employees who are satisfied with their jobs and are dedicated to the strategy’s goals – sustainability and customization – are critical to our success. Employee engagement is closely connected to knowing what is expected and perceiving positive energy for work.
The most important points
• Leadership that clarifies expectations and provides energy
• The Duni Group’s core value efforts
• Openness and dialogue
• Equality in the recruitment of leaders
• A safe and secure workplace
Metrics and KPIs
• Clarity in expectations and energy according to employee survey
• Structured dialogue with employees
• Incidents and injuries
• Gender breakdown of managers
Background
The Duni Group has expanded both geographically and in terms of the number of employees in recent years. In 2020, intensive efforts will be initiated to secure and develop common core values and ways of working for the Group.
Global Duni incidents per 1,000 employees*
29
* meaning the reported injury led to at least one day of absence
Gender breakdown of managers
Duni insight
The Duni Group conducts the Duni Insight employee survey every two to three years in order to keep a finger on the pulse of our operations. Do employees understand the organization’s goals and what to do? Do they have the energy to do it and supportive leadership? Is there potential for improvement?
Employees | 2016 | 2019 | Benchmark |
Perceived positive energy (self-reported) | 73 % | 76 % | 79 % |
Clear expectations | 69 % | 74 % | 76 % |
Engagement | 71 % | 75 % | 77 % |
Internal recruitment, talent development | 13 % | 50 % target | |
Performance appraisals, (self-reported) | 66 % |